Our delivery times are divided into two stages:

• Processing time: 1 to 3 business days (preparation and packaging of your order).
• Delivery time: 4 to 7 business days once the package has been shipped.

We ship our products worldwide. Please note that for some more distant or isolated regions, delivery times may be slightly longer depending on local postal services.

P.S.: PLEASE NOTE THAT STRIKES, BAD WEATHER, OR CUSTOMS CHECKS MAY SLOW DOWN THE LOGISTICS PROCESS AND CAUSE DELAYS BEYOND OUR CONTROL.

You have 90 days after receipt to return your item if it does not suit you. To be eligible for a refund:

1. The item must be in its original, unopened packaging.
2. You must contact us beforehand by sending us photos of the product and the precise reason for your return.
3. Once these elements have been validated, we will provide you with the return address.

Note: Return shipping costs are exclusively borne by the customer.

All explanations regarding the operation and optimal use of our products are normally available directly on the dedicated product page of our website.
If you cannot find the answer to your question, please send us a message including your order number and the product name concerned.

Our customer service is very responsive and generally replies within 4 to 5 hours.
To help us process your request more quickly, please indicate in your first message:

• Your First and Last Name
• Your Order Number
• The precise reason for your request (#1001)